[ DB ] — Program directory · T
tidio.com vulnerability disclosure.
Plain answers on whether tidio.com pays, how much legal protection it gives researchers, and where to send a report.
What kind of security program does tidio.com run?
tidio.com runs a public security policy (rewards not stated), with partial safe harbor.
At a glance
- Pays bounties
- Not stated
- Swag
- Not stated
- Hall of fame
- Not stated
- Safe harbor
- Partial
- Security contact
- support@tidio.net
- security.txt
- Not stated
- PGP key
- Not stated
- Public disclosure
- Not stated
- Disclosure timeline
- Not stated
- Preferred languages
- Not stated
- Policy page
- Live at last check
One policy covers 2 listed sites and brands
tidiochat.com
Type: public security policy. Data from the disclose.io open database (CC0), snapshot November 2026. Policies change — always read tidio.com's own policy and scope before testing.
[ FAQ ] — tidio.com: questions researchers ask
Does tidio.com have a bug bounty program?
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tidio.com publishes a security policy for reporting vulnerabilities. The data does not state whether it pays rewards, so check the policy itself.
How do I report a vulnerability to tidio.com?
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Read tidio.com's published policy first and stay inside its scope. The listed security contact is support@tidio.net. Include clear reproduction steps, impact and a proof of concept.
Does tidio.com offer safe harbor to security researchers?
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Partial safe harbor. tidio.com offers some legal protection for good-faith research, but not the complete set — read the exact wording before testing.
Which sites does tidio.com's security policy cover?
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One tidio.com policy covers 2 entries in the public database, including tidiochat.com. Report issues on any of them through the same channel — and check each is in scope first.
Is tidio.com's security policy still active?
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Its policy page was reachable when the disclose.io data was snapshotted (November 2026). Policies change, so always read the current version.
How do I write a report tidio.com will accept?
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Lead with impact, give exact steps to reproduce, attach a minimal proof of concept and suggest a fix. Our guide on writing reports triagers love walks through each part.
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